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LEGAL & POLICIES

Privacy
Policy

Lumea Labs respects your privacy and is committed to protecting your personal information in accordance with applicable Australian privacy laws.

01

Information Collected

  • Name
  • Email address
  • Shipping address
  • Phone number (where provided)
  • Order history
  • Communications with Lumea Labs
02

How Information Is Used

  • Process and fulfil orders
  • Provide customer support
  • Communicate about orders
  • Meet legal obligations
  • Improve website and customer experience
03

Security

Reasonable measures are taken to protect personal information. Payments are made via PayID/bank transfer. Lumea Labs does not accept or store payment card details.

04

Disclosure

Information is shared only where reasonably necessary with service providers such as shipping, hosting or banking providers, or where required by law.

05

Policy Updates

This policy may be updated from time to time.